Draft Policy Directives for Consultation


DRAFT POLICY DIRECTIVES for CONSULTATION – NSW Health’s ‘Managing Complaints and Concerns Against Clinicians’ and ‘Managing Misconduct’ PDs 

ASMOF was recently provided with the following documents from the Ministry of Health for consultation:

These documents have been provided with tracked changes.

These documents were accompanied by a letter from the Ministry which summarised the proposed key amendments to the draft MCCC PD being as follows:

  • its scope has been more clearly defined, limiting it to serious complaints and concerns
  • its process has been made more robust
  • a requirement for interdisciplinary panels to oversee the governance of complaints and concerns
  • clarification around the findings of misconduct or unsatisfactory performance as separate to those about the conduct/performance meeting the threshold for a notification to the relevant professional council/AHPRA. [ Refer to the Information Sheets for additional information on this.]

You will also note that part of the Ministry’s review of the MCCC PD includes minor amendments made to the current NSW Health Policy Directive – PD2014_042 ‘Managing Misconduct’, with the removal of the finding ‘misconduct is partially substantiated’.

ASMOF has been invited to meet with the Ministry in the coming week to discuss these changes.  ASMOF representatives will be attending that meeting.

To ensure your voice is represented and your comments* (including any concerns or questions) are included into the ASMOF feedback letter, please send an email to tiffanyt@asmof.org.au by COB Friday, 1 December 2017.

*your feedback will be de-identified

Other relevant references:

The PDs in their current form are published and available on the NSW Health website.  To access & view them, please click on the relevant links provided below (NB: this will take you to the NSW Health website):

Complaint or Concern about a Clinician – Principles for Action – PD2006_007


Complaint or Concern about a Clinician – Management Guidelines – GL2006_002


Managing Misconduct – PD2014_042